Frequently Asked Questions
Do you offer Free Estimates?
Yes, only over the phone. If you describe the project to us, we can give you a ballpark figure for your project.
Do you charge for your consultations?
Yes. We offer design consultations for residents of the GTA for $150. Residents outside the GTA will be quoted over the phone the price for the consultation.
Why don't you give free estimates?
Ever hear the phrase ‘nothing in life is free’? It applies to quoting jobs as well. We get a lot of inquiries on a daily basis for people interested in our services. If we spent our time running around the city to every person who called, we would not have anytime to service those who really want to have us design for them. We would also have to charge our paying customers more to make up for all of the time, fuel and money spent on the ‘tire kickers’.
We also feel that we are professionals in our field. Our ideas and suggestions regarding your property have been made able by the experience and knowledge we have acquired from many years in the business. This, we feel, is a valuable service that we can provide for our clients.
Do you offer a guarantee on your work?
Of course! We offer,
- 2 year guarantee on hardscaping (stone, wood, pavers etc.)
- 2 year guarantee on water features
- 1 year guarantee on plant material (with a functioning irrigation system)
Are you insured?
Yes. We carry $5,000,000 liability insurance and we are also WSIB compliant.
We already have a landscaper but we want you to do our water feature. Will you work with other companies?
Yes! A good portion of our work is performed alongside other landscaping firms who would like us to complete the water features.